Employee Newsletter: Quarterly Update
EOY 2020 – January 2021
HR Department Q4 Update
NEW ISOLVED CLOUD USER INTERFACE
Providing application and data access anywhere on any device is more important now than ever before. Whether working from home, in the office, or on the go, employee experience impacts customer experience and business success.
iSolved People Cloud personalized user interface is a consumer-grade app that exceeds employees’ usability expectations and makes it a breeze to access important information. This new experience will be user-friendly, intuitive, and fully responsive across all devices.
Employees will have instant access to the tools they need, from HR to payroll, as it is all built into one seamless technology. The modern user interface empowers employees to control their information from anywhere and on any device.
What will be included in the personalized user interface?
- Year-end form, available at your employees’ fingertips
- Pay history to view earnings at a glance
- Full paycheck details and an archive
- Emergency contacts, beneficiaries, and dependents
- A customized experience at every login
- Transforming employee experience for a better today
Q1 2021 SAFETY TRAINING SESSIONS
Date to be Announced
We Welcome All Westech Employees to the Champion Elevator Team!
On October 6th, 2020, Champion Elevator acquired New York-based Westech Elevator, a provider of elevator service, repair, modernization, and inspections of elevators.
Modernization and Construction Department
Peter Silverman joined Champion Elevator Corp. on November 12th, 2020, as a Project Manager in the Modernization and Construction Department. He reports directly to Robert Masterson.
Peter is responsible for managing the Co-op City project, under the direction of Robert Masterson. He also performs various other functions within the department such as ordering and tracking equipment, creating submittal packages, creating and submitting close out packages, and providing daily support to the entire Mod group to ensure we provide the absolute best experience and job to all our customers.
Peter previously worked at Dura-Lift Elevator where he ran a mid-sized Construction and Modernization Department. He was responsible for engineering, ordering, scheduling, and managing all aspects of projects from start to finish.
Welcome Aboard to our 38 New Hires in the Third Quarter of 2020
Management, Mergers & Acquisitions
Compliance & Payroll Manager
Billing & Permit Specialist
Jr. Estimator & Surveyor
VP, Field Operations
Sr. Account Manager
As our company grows, the employees of Champion Elevator Corp. are our most important asset.
Celebrating Workplace Anniversaries, Promotions and Milestones
Congratulations to you both on your 5 Years of Service! You are such a significant part of our Champion Family and we applaud the determination and effort you have demonstrated during your time with us!
Recognizing 4 Years of Service
Recognizing 3 Years of Service
Promotion: Cynthia Ferguson
Congratulations to Cynthia Ferguson on her promotion to Eastern Region Payroll Manager. She joined Champion Elevator’s Finance Team on September 3rd, 2019.
Congratulations to these Employees on achieving these milestones with Champion Elevator Corp.! We know you all have worked hard for these accomplishments and we truly appreciate your dedication!
Congratulations to Vince Williams from our Sales Department & his wife Tara on the ADOPTION of their daughter Cheyenne and their son Joey!!!
Joseph Corrado, Executive Vice President
Sales Team End of Year 2020 Recap
(Matt Pereira, Collin Postol, Mike Zenick, Laura Rivera, Stirling Collins, Alexandra Samoilis, Steve Tilchen, George Fernandez, Vincent Williams)
Champion Elevator is proud to announce that our dedicated sales team has exceeded their goals for the year 2020, proving once again that you are the best sales group in this industry.
With all of the obstacles you faced last year, you still found the motivation to triumph; We deeply admire your determination.
Your hard work and tireless efforts have taken us well past our projections for 2020.
We are confident that you will all exceed 2021’s sales expectations. We are proud and grateful to have such diligent workers as part of our team.
Congratulations on a successful 2020!!
“TEAMWORK MAKES THE DREAM WORK”
Robert Zalud, V.P. Maintenance Operations
Q4 Service Department Update
Hello to all my fellow employees at Champion Elevator. Having completed the last quarter of a challenging year, you have all done a great job dealing with the obstacles that occurred in 2020. You have all had to deal with the ongoing pandemic and the growth of the company last quarter.
With the acquisition of Westech Elevator, we added over 750 elevators to our portfolio, and with the great work of our Sales Department we now service over 2,300 elevators. From this acquisition, we also gained valuable employees in the field and office staff.
In the Service Department we added an experienced Supervisor/Troubleshooter in Zam Trutta. Zam will be covering the Upper Manhattan/Bronx/Westchester area troubleshooting and quieting down any trouble elevators. We also added Matt Garritty, Andrew Pagan, Robert Ivory, Javier Valverde, Nick Alacantra, Augustine Fontanez, Emanuel Nunez, Dragon Stojadinov, and Mike Brogan as Service Techs on new routes we added. In addition, we added Carlos Farjado, John Gorman, Carlos Soto, and Wayne Martinsen. These techs cover the ICON Parking garage elevators we service. We also welcome Nick Capanna, Robert Olivares and Gabriel Sandres, who are new helpers that are working in the Service Department. Finally, Tianna Famania and Emily Castro have been a valuable addition to the Service Department, as they have been working on dispatching and service billing.
Last year was a new experience for all of us. We had to learn how to work safely and efficiently through the pandemic and the emotional stress it has caused. We have had a great deal of growth throughout last year and, considering the amount of work each one of you has done to make these transitions work, I and Champion Elevator want to thank you for the help and professional way you have all worked to make 2020 a successful year. Here is to a Better & Safer 2021 to all.
Ted Mazola, Vice President Repair Operations
Q4 Repair Department Update
2020 brought on a unique set of challenges to our business and core goals. We had to look at things like building access, public interaction, and safety training (to name a few) in a completely different light and adjust accordingly. In spite of these challenges, we maintained a decent backlog of work and steady growth. The repair operations department ended the year with a good performance, and we now boast a bright outlook for 2021.
Our last quarter of 2020 saw big pickups through the acquisition of Westech elevator, and our sales team provided tremendous help and support in growing our repair business by stressing the need for pre-maintenance repairs to our newer customers. One big highlight was the signing of the Luna Park buildings in Brooklyn to a maintenance contract with a hefty amount of pre-maintenance repair work.
In November 2020, we successfully released a new lead generation app for mechanics through a partnership with Elevator Zip. This app allows mechanics to provide repair leads for units on their routes simply and seamlessly on their phones. Each lead proposed and sold offers an incentive for the mechanic for each elevator, up to 4 times per year. To date, there have been over $150,000 in leads proposed through the app.
I’d like to thank everyone for their hard work and dedication to Champion Elevator throughout 2020 and look forward to continued success with all of you this year in 2021.
Stay safe and be mindful of others.
Robert Masterson, President Modernization/Construction
Q4 Modernization & Construction Department Update
The Modernization department is in full force. We continue to progress with all mod jobs despite the recent spike with COVID-19 cases.
During the last quarter of 2020, our industry showed a dip and decrease in work hours. However, the trend is just the opposite here at Champion Elevator.
We continue to grow and thrive with the addition of 4 new teams.
We are currently operating with a total of 34 teams.
Co-Op City Project
Congratulations to everyone involved with this job. We have now passed our halfway mark.
It’s all hands on deck and full steam ahead on the second half of this truly amazing project.
We continue to exceed our customers’ expectations and look forward to an even more successful year ahead.
We Got This!
Donna Scibetta, President Testing & Violations
Q4 Testing & Violations Department Update
I am very pleased to announce that Champion / Westech Elevator completed 1,810 elevator inspections during 2020. I would like to thank Juan Hernandez, Tim St. George, Chuck Dobert, Joel Hanlon, Jimmy Martinez, Steven Toscano, Carlos Fajardo and, of course, Samantha Retas for making this happen.
DOB NOW: SAFETY FILING EXTENSIONS
As a result of the DOB NOW: Safety intermittent system outage between December 28, 2020 to January 5, 2021, eligible elevator compliance filings submitted by January 15, 2021 will be granted refunds for late fees or penalties. For reporting cycle 2019 or 2020, if the report filing deadline was set to expire completely (late filing 12 months from the date of inspection) between December 28, 2020 –January 5, 2021, the filing is considered expired and can no longer be submitted in DOB NOW: Safety. A violation will be issued for failure to file. Once the violation is issued, submit a civil penalty waiver request in DOB NOW: Safety and upload the report that shows the inspection date was exactly one year prior to a date within the system outage period and any supporting documents.
For Affirmation of Correction (AOC) filings, if the system down time impacted the reporting grace period(180-day filing deadline from the initial inspection date) and it falls within the time period of December 28, 2020 to January 5, 2021, submit the AOC in DOB NOW: Safety by January 15, 2021 and pay the monthly late fee(s). Then submit a RF1: Refund Request Application
Elevator Category 1 and Category 5 Periodic Inspection/Test Compliance Filings For reporting cycle 2020, if the system down time impacted the reporting grace period (60-day filing deadline from the inspection date) and it falls within the time period of December 28,2020 –January 5, 2021, submit the inspection/test report in DOB NOW: Safety by January 15, 2021 and pay the monthly late fee. Then submit a RF1: Refund Request Application to email@example.com.